Summary – psHEALTH has surveyed Clinical Commissioning Groups in England on their use of referral management. Our aim was to understand overall take-up of referral management services, the rationale for the introduction of such services, and associated financial savings for CCGs. This whitepaper sets out a summary of our findings. For the full article: Input this
Referral Management: Accelerated Growth & Common Challenges
Ingolv T. Urnes contributes to MWD Intelligent Automation Whitepaper
Summary – Ingolv Urnes, psKINETIC Director and Co-Founder, has contributed to MWD Advisor’s whitepaper, An IT Strategy Brief for the New Era of Intelligent Automation. The paper examines the ways that automation technologies can be applied to businesses, and highlights the steps and considerations that those who are thinking of applying it to their own
The Future of Referral Management
Summary – Our National Health Service faces unprecedented demand for services and associated financial challenges in the coming years. In this whitepaper we focus on the seemingly unstoppable growth in secondary care referrals to hospitals. How can these referrals be proactively managed to deliver better care and reduce, or at least contain, the pressure on
The King’s Fund: Making best use of the Better Care Fund
Summary – The Better Care Fund offers a substantial opportunity to bring resources together to address immediate pressures on services and lay foundations for a much more integrated system of health and care delivered at scale and pace. But it will create risks as well as opportunities. This paper summarises the evidence from work by
Round Table ‘Paper cuts – the Digital NHS Revolution’
Summary – Mindy Daeschner of psHEALTH took part in the recent round table arranged by HealthInvestor to discuss the health secretary’s vision of a ‘paperless’ health service. Indeed, by the year 2018 Jeremy Hunt envisages a brave new world where any crucial health information should be available to staff at the touch of a button.
Adaptive Case Management
Summary – This paper examines how IT systems can support the increasing use of Case Management. Our findings suggest that traditional Patient Administration Systems (PAS) often prevent effective Case Management and that a new Adaptive Case Management solution is called for. Several case studies suggest that Adaptive Case Management can deliver better outcomes at lower
Outcomes Management…in Real Life
Summary – Few dispute the view that the principal challenge in health and social care is to deliver better outcomes more cost-effectively. The topic receives increasing attention in academia and the press. Commissioners of care are increasingly expected to ‘pay’ for outcomes, PROMs or results. The challenge is translating these good intentions into practice…
Survival of the Fittest, BPM in Healthcare
Summary – The world is changing. The combination of a tough economic environment, increasing competition and a focus on outcomes will accelerate the need for process improvements. We recognise that healthcare processes are complex and sometimes a matter of life or death; however, we argue that it is precisely for this reason that the potential