ART – or Advanced Referral & Triage, provides a streamlined solution to referral facilitation. By connecting key systems in the referral journey and enabling a combination of managed and automated workflow ART enables customers to deliver referral support at a lower cost.
ART simplifies the referral process and enables referral services to focus their attention on the areas of highest importance: engaging with patients, offering choice and making clinical decisions.
Reduce cost, eliminate waste
- No more manual transfer of data and documents between systems
- Virtually eliminate admin time per referral (we have achieved over 95% Automation Success Rate!)
- Reduce time & cost of clinical triage
- Data and reports generated automatically
Process referrals faster & safer
- Reduce end-to-end processing time by over 50%
- Minimise human error, full audit trail
- Amazing real-time reporting puts you in control and helps you demonstrate value
Improve patient care
- Re-deploy administrative and clinical staff to focus on more valuable patient interactions
- Ensure consistent implementation of commissioning policies and clinical guidelines
- Provide referrers and other stakeholders with valuable data and feedback for continuous improvement