Referral Management

Right person, right place, first time

How do you rein in the seemingly ‘unstoppable’ growth in secondary care referrals; ensure referrals are made according to agreed policies and to the most appropriate secondary care provider? How do you collect the data commissioners need to control current spend and forecast future demand?

psHEALTH’s Referral Management software streamlines and lowers the cost of referral management by automating manual processes. It automatically captures referrals from a range of sources and helps manage the patient referral along a prescribed pathway based on locally determined rules.

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This reduces cost by cutting unnecessary manual processes and optimising patient pathways by ensuring referral to the most appropriate service.

It improves patient safety and experience by getting the patient the right care, in the right setting, first time.

It empowers commissioning through real-time metrics and reports, ensuring improvement and refinement of care pathways and local commissioning advice based on evidence.


Contact Josh Murray for a demonstration






“Bupa Home Healthcare is a pioneer in the delivery of safe and innovate services in the patient's home. psHEALTH has been a trusted and reliable software partner for many years. With the help of psHEALTH we have been able to convert new ideas into valuable service propositions. psHEALTH does not only provide swift on-going system support, they also help us with outcomes management and analytics that continue to improve the Bupa Home Healthcare service and deliver more value to our customers.”

Paula New –  Account Manager, Bupa Home Healthcare