“Rightly or wrongly I am not very good at externally praising my team; generally I am a personal-pat-on-the-back rather than a shout-it-from-the-rooftops type.
However, at a time like this, it feels necessary. At psHEALTH we work with NHS organisations to make connecting patients with the right care simple (through our Advanced Referral & Triage platform). We don’t work on COVID-19 pathways, however, over the last four weeks our team have worked their socks off to help ensure that patients around the UK can still receive the care they need (just because COVID is here, doesn’t mean other conditions have gone away!)
We have updated over 50 care pathways, tracked patients waiting for care and implemented a whole new patient communication workflow to allow patients to be treated remotely.
Like everyone working in/for/adjacent to the NHS my team have been dedicated, flexible and responsive. So this week when I am doing my 8pm Thursday clap for our carers I will be saving just one of my claps for them too.
Thanks psHEALTH team"
Caris Marsh, CEO