Ingolv Urnes contributes to MWD Intelligent Automation Whitepaper

Why variation in referral support services persists

Sign up to a free service review with psHEALTH We often speak of the significance that clinical variation can have on patient outcomes. For example, that one GP or Consultant may consistently make decisions at odds […]

Would you purchase a solution that could be obsolete in a year’s time?

Purchasing a solution to solve your problems today makes perfect sense. As consumers, we do it every day – whether it’s paracetamol to cure a headache or filling the car with petrol to get to work. […]

Video: Reinventing Referral Management with Intelligent Automation

psHEALTH Founder & Director, Ingolv Urnes, discusses the journey of ART. Enabling NHS organisations to move away from manual data entry to intelligent automation and machine learning capabilities.

Transforming Outpatients in 2018

In 2017, outpatients were attended by 64 million people, costing the NHS more than £8bn. Transformation of outpatient services has long been on the NHS agenda, albeit largely on a conceptual level – owing in part […]

Referral Management or Referral Support? ART; technology fit for all

We accept the value of its aims but suggest that effectively deployed referral systems -whether they be management or support services – that overcome fundamental management challenges, naturally address service issues. Referral Management or Referral Support? […]

Peer review and the future of referral assessment

In August, Pulse reported that NHS England had written to CCGs in May, asking them to implement weekly clinical peer review of all referrals from general practice by September 2017. Financial rewards would be given to […]

Accountable Care Systems and the role of technology

Accountable Care Systems In June, Simon Stevens announced the creation of eight new Accountable Care Systems (ACS), which will have a combined potential to control around £450m of funding over the next four years. The intention […]

Automate manual tasks, improve patient experience and save with RPA

Robotic Process Automation, or RPA, has enormous potential to improve efficiency in business – and healthcare is the latest industry to begin leveraging the technology. RPA allows repetitive tasks to be completed by a machine or […]

How referral management systems can helps patients

‘Vetting hospital referrals can help patients’ (Ann Robinson, the Guardian). GP referrals may be rejected, whether sent direct to a hospital or via a referral management service. This process is frustrating for GP and patient alike. […]

RTT targets temporarily relaxed? Time the NHS reviewed its referral systems

This Spring, the financial penalties for providers who fail to reach the target of 92% of patients being seen within 18 weeks of referral for consultant-led treatment (RTT) seems, temporarily, to have been removed. This appears […]

MCP vanguard selects psHEALTH

Connected Care Partnership (CCP), which includes Modality Partnership and Intelligent Commissioning Federation (ICOF), is a multispecialty community provider vanguard in Birmingham and Sandwell. CCP are developing new ways of working together that will help improve the […]