Privacy policy

psHEALTH is committed to protecting your privacy and maintaining the security of any personal information received from your healthcare provider (when using one of our IT solutions) or from you.

Privacy & data protection statement

At psHEALTH we recognise the importance of protecting your personal information and we are committed to safeguarding your privacy. Our privacy policy reflects the spirit and content of GDPR and other applicable data protection legislation in UK

We are registered with the Information Commissioner and furthermore, we are ISO27001 certified and accredited by the NHS IG-Toolkit.

Our customers

Our direct customers (e.g. healthcare providers, homecare orgainsations, insurance companies, etc) may use our IT solutions to collect personal and sensitive information about you.  In this regard psHEALTH acts as the Information Processor while our customers are the Information Controllers.  Questions regarding privacy and data protection for information collected by such IT solutions should be addressed directly to the organisation providing care or services to you.

Personal Data

Under the EU’s General Data Protection Regulation (GDPR) Personal Data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Data Processor

Under the EU’s General Data Protection Regulation (GDPR) data processor is defined as:

“data processor, in relation to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.”

Data Controller

Under the EU’s General Data Protection Regulation (GDPR) data processor is defined as:

“data controller” means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be processed.”

psHEALTH marketing

For marketing purposes we may collect personal information (this information is not collected from the IT solutions we deliver to our customers).  The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you register we ask you for your name and email address.

We use your personal information to provide you with industry related information.

We will only contact you with your consent (i.e if you subscribe to something).

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us here.


We use a technology called ‘cookies’ as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

We will not transfer your information outside the EEA (European Economic Area) without first obtaining your consent.

If you have any questions about privacy please contact us here.

“Working with psHEALTH, we were able to convert the DWP specification into a fully working case management solution in a matter of weeks.”

Bruce Kernes –  Head of VR-Services, Remploy