Healthcare providers running a single point of access or triage hub need to be able to prioritise and get patients to the right service or team quickly.
They face a number of challenges in doing this; systems don’t connect, there are multiple complex pathways and processes are manual (which means slow and often inconsistent)
How do we triage, prioritise and manage demand? Can the patient self-manage or be supported remotely? How to we free staff from repetitive but complex work? Do we have the data to make better decisions?
Free up staff & reduce backlog
Save clinician time & support decision making
Data-driven decision making
Automated self-referral pathway