ART: ADVANCED REFERRAL & TRIAGE
ART is an automation software solution that enables the processing and triage of referrals cheaper, faster and safer. ART connects to any NHS system, eliminates most admin tasks and helps clinicians deliver more effectively. ART also delivers complete audit-trail, real-time alerts and comprehensive management information helping you meet SLAs and continuously improve services.
REFERRALS PROCESSED BY ART
HOURS SAVED / MONTH
What People Are Saying
Our journey began after seeing a referral management centre with exhausted staff. Clinicians and admins were overwhelmed by increasing volume, poor systems and increasing complexity. Our reaction was that our software must be able to automate most of this, help clinicians be more effective and enable admin staff to interact and help patients – not re-key information and wade through difficult systems.
Now over 5 years later we have processed over 2 million referrals and our pursuit of cheaper, faster and better patient outcomes is coming to fruition. We are achieving automation success rates in excess of 95%….and we have just begun. We are obsessed about leveraging data to improve and we are investing in the increasing sophistication of our rules engine (which most people would call AI…but it is not really, it is tightly controlled by our customers, not a machine).
NHS Referral Management
- Dramatic reduction in staffing required
- Shorting of cycle time (end-to-end)
- Automation improving MI & reducing errors
MSK Community Services
- Real-time tracking of outcomes and adherence to clinical protocols
- Cost-effective and user-friendly tablets - good for both the patient and the clinician
- Rapid deployment, less than 5 weeks
- Consistent process, less human error
- Quicker response resulting in better customer experience
- Significant reduction in FTE
- June 19, 2019
- April 25, 2019
- April 18, 2018
- December 1, 2017