We automate pathways of care and connect patients with the right services
Our platform, ART, drives digital service transformation through the process of streaming and managing patient referrals. We support NHS organisations to free-up staff, prioritise the backlog of patients and deliver new digital pathways.
ART delivers automated referral streaming, flexible and comprehensive system integration and a powerful dataset that drives continual service improvements.
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REFERRALS PROCESSED BY ART
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SPECIALITIES COVERED
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HOURS SAVED / MONTH
Case Studies
Our clients’ success is what matters to us!

Client Case Study - CCG
CCG Referral Service
- Data to drive referral quality and new pathways
- Quicker pathway adjustments; better use of system resources
- Lower cost of managing referrals across 200 pathways

Client Case Study - MSK Community Service
MSK Community Service
ART automation allows Community Service to free up staff for a leaner service and better patient experience.
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- 3 staff re-deployed day one
- Improved patient experience through increased call response
- Backlog cleared in 2 weeks

Client Case Study - MSK Triage Service
MSK Triage Service
- Faster processing of referrals (90% referrals booked within 24 hours) & backlog cleared
- Improved Clinical Triage & 17% reduction in clinician time
- Reduced cost of service through staff release

Client Case Study - Dermatology Specialist Services
Dermatology Specialist Services
- 93% reduction in manual work
- Standardised and streamlined process
- Referral Quality well documented and understood
Thought Leadership
Empowered and Informed Patients: Automated
For out-of-hospital care, self-referral is a valuable option to reduce burden on GPs and improve access to services. There is also a timely significance as GPs start to see rising volumes of patients who have been avoiding healthcare during the pandemic. ...
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Thanks To The ART Team from our CEO
“Rightly or wrongly I am not very good at externally praising my team; generally I am a personal-pat-on-the-back rather than a shout-it-from-the-rooftops type. However, at a time like this, it feels necessary. At psHEALTH we work with NHS organisations to ...
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Digital Service Transformation in the NHS
‘No ‘rules’, no service transformation All service transformation is based on consistently delivering – at scale – better patient outcomes and experience at lower cost*. Yet the transformation of the health service, without employing software to assist, is progressively becoming ...
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Whitepapers
The latest whitepaper resources from psHEALTH
Automating Referral Management – Financial Savings
Summary – We strip down the business case to its bare bones; looking purely at the impact on the bottom line for referral management. For the full article: Input this code: Request Whitepaper Questions? Contact Us: Contact
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Referral Management: Accelerated Growth & Common Challenges
Summary – psHEALTH has surveyed Clinical Commissioning Groups in England on their use of referral management. Our aim was to understand overall take-up of referral management services, the rationale for the introduction of such services, and associated financial savings for ...
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Ingolv T. Urnes contributes to MWD Intelligent Automation Whitepaper
Summary – Ingolv Urnes, psKINETIC Director and Co-Founder, has contributed to MWD Advisor’s whitepaper, An IT Strategy Brief for the New Era of Intelligent Automation. The paper examines the ways that automation technologies can be applied to businesses, and highlights ...
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News/Blogs
- November 20, 2020
psHEALTH acquire Patient Engagement Platform
psHEALTH has acquired Florence; the cost-effective patient engagement platform uniquely proven to change behaviour and improve outcomes psHEALTH acquired, on November 19th 2020, Mediaburst Limited, the owner and license holder of the Florence platform, from Commify. In addition to the unique platform, psHEALTH will ...
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- July 2, 2020
Empowered and Informed Patients: Automated
For out-of-hospital care, self-referral is a valuable option to reduce burden on GPs and improve access to services. There is also a timely significance as GPs start to see rising volumes of patients who have been avoiding healthcare during the pandemic. ...
Read More
- April 28, 2020
Thanks To The ART Team from our CEO
“Rightly or wrongly I am not very good at externally praising my team; generally I am a personal-pat-on-the-back rather than a shout-it-from-the-rooftops type. However, at a time like this, it feels necessary. At psHEALTH we work with NHS organisations to ...
Read More